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Contact us
Sales & product support
Customer support & sales
For product enquiries, sales support, order assistance and general questions about NEOZ cordless lamps, our sales team is your first point of contact.
Phone
Technical support
Service & repairs
For warranty claims, lamp servicing, technical support and repair requests, our service team can assist. You can also submit a request online via our service portal.
Billing & invoicing
Accounts
For account enquiries, including invoicing, payments and statements, our accounts team is available to assist. Please contact us directly for support or clarification.
Delivery & freight
Shipping & logistics
We deliver globally with a dedicated logistics team, managing packaging, documentation and coordination for shipments of any scale. Our in-house shipping team can assist with questions on certifications, import duties or taxes.
Send us a message
Submit an enquiry
Thank you for your enquiry
We have received your message and a member of our team will be in touch within two business days. If your matter is urgent, please call us directly on +61 (2) 8417 4124.
Visit our
Showroom
Sydney
Address
20 Tepko Road
Terrey Hills NSW 2084
Australia
Phone
Showroom hours
Monday - Friday, 8:00am - 5:00pm AEST
Please note
Our showroom is open by appointment only. Please contact us to arrange a visit.
Global network
Authorised representatives & resellers
For local product support, in-market specification assistance or regional purchasing, our authorised partners can assist you in the following markets.
Asia Pacific
Authorised Reseller
Singapore
Fieldcrest International
Established in 1995, Fieldcrest has grown from a tableware supplier to a leading hospitality supplier providing complete tabletop product solutions in Singapore.
Address
1 Clementi Loop
Singapore 129808
Phone
Authorised Reseller
Thailand
Scanproducts
Founded in 1997, Scanproducts is a leading Danish homeware and lifestyle product company in Thailand, and has been our representative in the region since 2009.
Address
1/2 Soi Ekamai 2, Sukhumvit 63
Prakanong Nua, Wattana
Bangkok 10110, Thailand
Phone
Europe & UK
Sales Representative
United Kingdom
Amy Elstow
NEOZ Sales Representative for the United Kingdom. Amy provides direct sales support, product specification assistance and trade enquiries across the UK market.
Phone
Authorised Reseller
United Kingdom
Kinn Collective
Since 2021, Kinn Collective has been an authorised reseller of NEOZ Cordless Lamps in the United Kingdom, providing the full catalogue of NEOZ cordless products and parts.
Address
C/O Lewis Wark, 3rd Floor, Cobham House
9 Warwick Court, Holborn
London WC1R 5DJ
Phone
Authorised Reseller
Germany, Switzerland, Austria & Benelux
Moonich GmbH
A leading distributor of high-end lifestyle and interior design products, Moonich GmbH has been a reseller of NEOZ cordless lamps across Germany, Switzerland, Austria and the Benelux region since 2009.
Address
Kramergasse 32
D-82054 Sauerlach bei Munchen
Phone
Authorised Reseller
France & Monaco
Daniel Chamy
Daniel Chamy has represented NEOZ cordless lamps across Monaco and France since the mid-2000s, introducing the brand to leading hospitality and design environments. Formerly of Monaco Lighting Design, he now continues as a consultant, supporting clients with his longstanding expertise.
Address
Palais Miami, 10 boulevard d italie, 98000 Monaco
Phone
Americas
Exclusive Authorised Reseller
USA & Canada
GreenChance Inc.
Since 2009, GreenChance Inc. has been the exclusive distributor of NEOZ Cordless Lamps in North America, offering the full catalogue of NEOZ cordless products and parts.
Address
4200 Marshall Road
Garden Valley, CA 95633
USA
Phone
Middle East
Authorised Reseller
Qatar
Renarte Trading
Since 2024, Renarte Trading has been an authorised reseller of NEOZ Cordless Lamps in Qatar, providing the full catalogue of NEOZ cordless products and parts.
Address
Office #603, Markaz Al Mana Tower
Airport Road, PO Box: 82377
Doha, Qatar
Phone
Authorised Reseller
Saudi Arabia
Pioneer Horeca
Since 2024, Pioneer Horeca has been an authorised reseller of NEOZ Cordless Lamps in the Kingdom of Saudi Arabia, providing the full catalogue of NEOZ cordless products and parts.
Address
302 Showroom & Office, Ballan Tower
4134 Al Jamiah Street, Al Malaz District
Riyadh, KSA
Phone
Authorised Reseller
United Arab Emirates
Hotelity
Since 2020, Hotelity has been an authorised reseller of NEOZ Cordless Lamps in the United Arab Emirates, providing the full catalogue of NEOZ cordless products and parts.
Address
Warehouse 19, Al Quoz Industrial Area 3
Dubai, UAE
Phone